More from Ambulance Land
May. 3rd, 2009 07:30 pmA London emergency dispatcher blogs: So what can I call an ambulance for? (Chest pain, serious difficulty in breathing, uncontrollable bleeding, unconsciousness.) Australia's ambulance service adds "sudden collapse", traffic accidents, and fractured bones to the list.
Stupid Questions lends insight into what happens when a 999 call is made - help is being sent while the dispatcher is working through a list of standard questions to get crucial information. The Nee Naw blog describes numerous callers who hang up, or think the questions mean they're not going to get help - but also many callers who save lives by staying on the line, answering questions, and following instructions. The same procedure is followed in Australia when someone calls 000 for an ambulance.
I wonder if Australia could use a campaign like this one, also from the UK: posters in phone boxes reminding would-be hoax callers of the danger in which they'd be placing others, which hugely cut down on the fake calls.
Stupid Questions lends insight into what happens when a 999 call is made - help is being sent while the dispatcher is working through a list of standard questions to get crucial information. The Nee Naw blog describes numerous callers who hang up, or think the questions mean they're not going to get help - but also many callers who save lives by staying on the line, answering questions, and following instructions. The same procedure is followed in Australia when someone calls 000 for an ambulance.
I wonder if Australia could use a campaign like this one, also from the UK: posters in phone boxes reminding would-be hoax callers of the danger in which they'd be placing others, which hugely cut down on the fake calls.